Outlook - Adding an additional mailbox

Outlook - Adding an additional mailbox

Accessing through Outlook:-


If you are using the Outlook desktop app    then:-
  • Click on File (top left) > Accounts Settings > Account Settings > Highlight your name under email tab then select Change > More Settings … > Advanced tab > click on Add and type the mailbox name i.e. name@school.domain.xxx > OK > Next > Finish

  • the additional mailbox will then appear on the left and you can expand it by clicking on the small arrow next to the name/inbox

 


Accessing through web access:-


If you are accessing your emails via the web access :-

  • Right click on Folders (to the left) > select Add shared folder > then type the mailbox name i.e. office@school.domain.xxx > Add

  • the additional mailbox will then appear on the left and you can expand it by clicking on the small arrow next to the name/inbox

 


Please note it can take up to an hour for new permissions to apply if they have only just been granted.  Emails will also have to sync if using the Office app so may not all appear straight away.  Progress can be viewed at the bottom right of the outlook window.


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